NJCBE CONSULTING LTD

We host Annual Customer Service Summits to promote a culture and commitment to excellent service in Zambia. And on 29^th March 2025 we will have the sixth summit at the prestigious Mulungushi International Conference Centre in Lusaka, with over 1,000 delegates in attendance across industries and will include; CEOs, Government Officials, Senior Managers, Managers, Students, the Media and key business experts and captains of industry representatives and SMEs. Additionally, the theme is Future-Proofing Business Success Through Customer Experience; Effective Customer Service Strategy, Digital Customer Experience, Humane AI, Cyber Security & Correct People Management.

Therefore, this is a great platform that expose the delegates to the latest best practices and strategies in customer service delivery across all channels or customer touch points. Additionally, it is the right place for networking and collecting business leads and creating partnerships.